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Comprehensive Family Support Services
Viriya Community Services (VCS) offers family-focused support to promote healthy relationships, strengthen family resilience, and provide assistance during challenging times. Our services include casework and counselling, community mental health programmes, community initiatives, and family therapy. We also offer financial assistance to help families in need, ensuring they have the support needed to navigate life’s challenges.
How Can We Help?
Casework and Counselling Services
Viriya Community Services operates two family service centres, Viriya Family Service Centre (VFSC) and Whispering Hearts Family Service Centre (WHFSC), which provide specialised support to families. These centres offer integrated, multi-disciplinary services that address diverse family needs, promoting overall well-being and resilience. In addition to direct casework, we also provide developmental, preventative, and remedial programmes, as well as community engagement initiatives.
Casework
Our professional social work practitioners are the central point of contact for residents seeking support and guidance within the community. Through a thorough intake assessment, we connect individuals and families to the relevant services and resources tailored to their specific needs. Our centres offer casework and counselling, providing personalised assessments and developing collaborative intervention plans to help clients overcome challenges they face.
We also offer casework and counselling services with a mental health focus, including support for families and children of parents with mental illness (PMIs).
Guided by our very own VCS Professional Practice Framework, VCS delivers a comprehensive suite of psychosocial programmes and services designed to address the diverse needs of the community. By integrating casework, group work, community work, and specialised programmes, our team ensures timely and effective support. We also work closely with community partners to address a wide range of issues, empowering individuals and families in their pursuit of well-being.
Our services
Our professional social work practitioners attend to enquiries about social services from residents in our community. Through an intake assessment, we link the residents to relevant support and services based on the assessed needs. We also collaborate closely with relevant community partners to support individuals and families on the following issues.
- Accommodation/Shelter Issues
- Addiction
- Behavioural Issues
- Caregiving Issues
- Disability Issues
- Elderly Issues
- Emotional Issues
- Family Issues
- Family Violence
- Health Issues
- Inter-personal Issues
- Legal Issues
- Marital Issues
- Mental Health Issues
- Parenting-Child Management
- School Issues
- Sexuality Issues
- Youth Issues
- Financial & Employment Issues
How To Reach Out for help?
Community Mental Health
Viriya Community Services (VCS) promotes mental wellness in the community and provides multi-disciplinary services to support individuals and families facing mental health challenges, helping them live fulfilling lives. We are dedicated to our vision of fostering a caring community where individuals and families achieve good mental wellness and lead fulfilling lives. Our mission is to promote mental wellness by delivering integrated professional social services to individuals, families, and the community.
The Community Engagement and Support teams proactively reaches out to at individuals at risk of mental health challenges in the community. VCS Community Mental Health Team provides prevention, intervention and post-diagnostic and recovery support.
The Community Engagement and Support Team also delivers community mental health programmes funded by the Agency for Integrated Care.
1. Community Resource Engagement and Support Team (CREST)
- West Coast and Ayer Rajah-Gek Poh
- Nanyang and Pioneer
- Potong Pasir and Braddell Heights
2. Community Intervention Team (COMIT)
- Nanyang, Pioneer and Boon Lay
Our objectives
- To improve community mental wellness and psychological resilience.
- To support individuals and families with mental health challenges.
- To improve quality of mental health care through capability and competency building.
Additionally, we provide specialised support for families and children of parents with mental illness (PMIs), addressing their unique needs through targeted interventions and family-focused care, ensuring positive outcomes for both parents and children.
Our integrated services also include proactive outreach to individuals at risk of mental health challenges in the community, providing prevention, intervention, and post-diagnostic support to empower individuals and families in their pursuit of mental wellness.
CREST
The Community Outreach Team (CREST) focuses on raising public awareness of mental health conditions and dementia, promotes early recognition of at-risk individuals, provides emotional support to individuals and their caregivers and links individuals to relevant health and social care services when necessary.
CREST Viriya collaborates with community partners to establish a comprehensive mental healthcare network for both clients and caregivers. CREST Viriya also conducts outreach efforts, offering psychoeducation and screening for dementia and other mental health conditions in individuals aged 18 and above. Some of the workshops and talks conducted include “Staying Connected with People with Dementia” and “Let’s Talk about Dementia.”
Through both online programmes and physical community outreach, CREST Viriya has successfully increased awareness of dementia and mental health conditions, helping to foster a more informed and supportive community.
COMIT
The Community Intervention Team (COMIT) provides assessment, counselling, therapy, case management and psychoeducation support for clients with mental health issues and dementia, including their caregivers. COMIT works closely with the community outreach teams, General Practitioners, Polyclinics and other community partners to provide holistic care to clients.
Specialising in the social reintegration of persons with mental health issues, COMIT Viriya offers psychosocial interventions and case management services.
We provide education, training, and support to individuals aged 18 and above, helping them live well in the community and pursue their aspirations. Additionally, we support caregivers in maintaining their personal well-being while ensuring they can provide appropriate care to those facing mental health challenges.
For enquiries or referrals, please click here or contact us at
Contact Number: 9690 2989
(Monday to Friday, 9:00am to 6:00pm)
Email: mwh@viriya.org.sg
How To Reach Out for help?
Community Programmes
Group Work
Group work brings together individuals and families facing similar challenges, allowing them to share experiences, provide mutual support, and co-create or collaborate on solutions. Facilitated by our professional social work practitioners, these sessions leverage the strengths of participants, helping to build a supportive community and address shared issues, through mobilisation of community resources.
Currently, Whispering Hearts Family Service Centre (WHFSC) runs the following group work:
- Mental wellness support group
- Grief support group
- T.A.P. youth support group
- Bright Owl Project (Children mentoring programme)
Currently, Viriya Family Service Centre (VFSC) runs the following group work:
- Active ageing senior support group
- Caregiver support groups
- Grief support group
Project Calmscape
Families with parents experiencing mental illness (PMIs) face significant challenges. Financial strain from job loss and medical costs affects children’s access to basic needs. Children also experience anxiety over the risk of inheriting mental illness. The compromised emotional availability of parents can lead to neglect or confusion, while inconsistent parenting hinders children’s development, leading to behavioral issues and isolation. Additionally, children may face stigma and discrimination, damaging their self-esteem.
Parental mental illness has significant impact in the formative years of children’s development. The group work programme has therefore been intentionally designed to cater to a younger group of children, aged between 5 to 12 years.
Through the group work interventions, we aim to offer a safe space to share experiences, build social connections, and receive psychoeducation. These programmes teach coping strategies, foster resilience, and help children manage stress, supporting their mental well-being.
Community Work
At Viriya Community Services, we actively engage with the community to bring our services to individuals and families in need, fostering greater community cohesion and building strong mutual support networks. Our community work is guided by a framework focused on engaging the community, building capacity, forming partnerships, and getting to know the people. Through these efforts, we aim to strengthen the community and ensure that those who need support have access to the resources and services available to them.
Some of our community work efforts in WHFSC include:
- Art for All Ages
- Festive Outreach
Some of our community work efforts in VFSC include:
- Satellite enquiry and intake services at Potong Pasir Constituency’s Meet-the-People sessions
- Coffee Talk, Kampong Friends at Joo Seng
- Community walks and house visits
How To Reach Out for help?
Family and Marital Therapy
Our services are provided by an interdisciplinary team of qualified counsellors, psychotherapists and clinical psychologists. Our professionals focus on augmenting our clients’ emotional resilience, psychological capacity, and relationships to cope with challenges in their lives. Through reflective conversations, we help clients to regenerate their inner abilities to rise above their adversity.
Marital therapy
- Communication difficulty
- Marital conflicts
- Infidelity
- Separation/divorce
Family therapy
- Parenting stress
- Family distress
- Sibling conflicts
Our therapy fee
Individual therapy (per hour) | Couple/Family therapy (per hour) | |
Office Hour Full fee | $140 | $160 |
Office Hour Subsidised fee | $40 – $90 | $60 – $110 |
- Subsidy for fees is considered based on income criteria and on a case-by-case basis.
- After-office hours surcharge of $20 for evening appointment. This also applies for those who are paying subsidised rate.
- Additional surcharge of $20 if you choose to see a specific counsellor/psychologist.
- Duration per session is normally 1 hour. Additional fee is pro-rated by the subsequent 0.5-hour block.
To book an appointment /refer someone for counselling, please complete this Referral Form. We will be in touch with you.
* Appointments are available at VCS centres (Shrewsbury, Jurong West, Potong Pasir)
How To Reach Out for help?
Financial Assistance Programmes
Viriya Gap Fund
Viriya GAP Fund is set up by Viriya Community Services to help fill service gaps in meeting the needs of individual and families under our care. The fund focuses on meeting basic needs of our clients and also seek to support educational needs and key development opportunities for those from disadvantaged background to maximize their potential.
Eligibility:
- Singapore citizen or Singapore permanent resident
- Gross per capita monthly household income of $800 and below
- Receiving casework or counselling support from Viriya Community Services at the point of application
Quantum:
Varying as recommended by our professional staff based on the financial assessment and approved in accordance with VCS approval limits.
Viriya MediAssist Fund
Viriya MediAssist Fund is a joint collaboration between VFSC and Potong Pasir Citizen’s Consultative Committee (CCC). Viriya MediAssist Fund was officially launched by VFSC’s patron, Mr Sitoh Yih Pin, Adviser to Potong Pasir Constituency on 1 August 2015.
The purpose of Viriya MediAssist Fund is to cover the basic and medical needs of Potong Pasir residents. The fund covers their medical treatment, medial follow-ups, medical equipment and consumables, treatments and other support services such as home help service and home rectification. VFSC’s social work practitioners provide casework and counselling to the individuals and work with the family on topics such as caregivers’ stress, family conflicts and referral to other support services.
Eligibility:
- Resident of Potong Pasir Consituency.
- Singapore citizen or Singapore permanent resident.
- Gross per capita monthly household income of $800 and below.
- Requires medical treatment or attention.
Quantum:
Based on the individual’s financial assessment.
