The National Care Hotline was set up in April 2020 in response to the impact of COVID-19 on the mental health of the community in Singapore. Duty CARE Officers are trained to provide mental health first aid and make appropriate referrals to public healthcare institutions or community service provides as required.
Since it’s inception, Viriya Community Services has been supporting the Hotline by having our professional staff support as Duty CARE Officers. We also helped to manage volunteers supporting the hotline by screening and selecting suitable volunteers, coordinating with them and supporting them through consultation and supervision of their work with the hotline.
Since January 2021, Viriya Community Services has been appointed by the Ministry of Social and Family Development to operate the National Care Hotline fully. In addition to calls from the public, we also supported persons placed on Stay-Home-Notices at designated facilities with their mental health challenges.
The National Care Hotline is operational from 8:00am to 8:00m daily. If you are experiencing some mental health concerns and would like to speak to a Duty CARE Officer, please call:
National Care Hotline: 1800-202-6868
If you would like to receive professional support from our counsellors and psychologists instead, please contact us:
Viriya Therapy Centre Helpline: 6256 1311 (Monday to Friday, from 8.00am to 8:00pm)