Behind Closed Doors: The Distance Between Us

Behind Closed Doors: Stories of Families Healing in Singapore

This is Part 3 of the Behind Closed Doors series. The stories are drawn from the experiences of clients supported by Viriya Community Services — a social service agency serving families across Singapore since 2001. Names and identifying details have been changed to protect privacy. The emotions and experiences are real. If any part of what you read feels familiar, please know: you are not alone, and help is available.

Read Part 1: Behind Closed Doors: When Love Becomes Fear | Viriya Community Services

Read Part 2: Behind Closed Doors: The Wounds We Carry | Viriya Community Services

Part 3: The Distance Between Us — When Family Relationships Break Down in Singapore

Some of the most painful struggles in family life are the quietest ones. Not crisis, but distance. The mother and daughter who barely speak. The elderly couple afraid of their own child. The couple who still love each other but have stopped knowing how.

A mother and daughter finding their way back

She felt the distance growing between herself and her twelve-year-old daughter. Once, her little girl had clung to her side. Now she avoided eye contact, retreating further with every raised voice. A single mother working long hours, she carried the weight of her own past too — raised by adoptive parents, estranged from her birth family, with no one to turn to. She wanted so badly to be a different kind of mother: patient, present, understanding. But exhaustion broke through. Frustration spilled into yelling. Her daughter shut down. Doors slammed. Words left unsaid piled up like walls between them.

It was not for lack of love. It was for lack of tools, support, and a safe space to heal. Through guided sessions at Viriya — separately and then together — they started to find each other again. They learned to name their pain without assigning blame. To see the hurt behind the other’s anger. Slowly, they began to rebuild.

An elderly couple learning to set boundaries with a child they love

They never imagined they would fear their own child. An elderly couple, loving parents to a grown daughter who lived with them and struggled with mental health challenges. Slight disagreements could spiral into shouting, breaking things, threats. For years, they stayed silent — too tired, too afraid, grieving the relationship they had hoped for.

Through counselling at Viriya, they found quiet, safe spaces to speak honestly. To mourn. To set boundaries. They learned that love does not mean sacrificing your own safety, and that saying no to behaviour that harms you is not abandonment — it is preservation. It was about learning to love her without being destroyed by her pain, and making sure they would still be there for her, steady and safe.

A second marriage, different cultures, and the slow work of rebuilding trust

They were both in their second marriage, hopeful that past heartaches had prepared them for something better. He was in his fifties — reserved, thoughtful. She was younger, from another country, more expressive. Both had been shaped by very different cultures, traditions, and family expectations. And while they shared the same home, they were learning, day by day, how differently they saw the world — and how easily those differences could lead to hurt.

Their relationship did not break from one big event. It frayed slowly. A question that felt like an accusation. A silence that felt like rejection. Trust became fragile. Conversations turned defensive.

They came to Viriya not in crisis, but in quiet frustration. In sessions, the focus was not on blame but on understanding. Slowly, they began to see the patterns: how suspicion was really fear, how withdrawal was really hurt. They learned new ways to communicate — how to express needs without accusation, how to sit with discomfort without rushing to defend. Their conflicts did not vanish. But they no longer felt impossible. The arguments happened less often. When they did, they did not last as long. Slowly, trust began to rebuild — not just in each other, but in the belief that things could still change.

 

Help is not about fixing what is wrong. It is about walking alongside you, so you can find your way back to connection — with others, and with yourself.

Frequently Asked Questions About Family Counselling in Singapore

What should I do if I am experiencing family violence in Singapore?

If you are in immediate danger, call the police at 999. If you need support and are not in immediate danger, you can reach out to a Family Service Centre (FSC) near you. Viriya Community Services operates two FSCs — Viriya Family Service Centre in Potong Pasir and Whispering Hearts Family Service Centre in Jurong West. You can also call the National Anti-Violence & Sexual Harassment Helpline at 1800 777 0000.

Is family counselling in Singapore free or subsidised?

Many social service agencies, including Viriya Community Services, offer subsidised or means-tested counselling services. Fees are assessed based on household income. For clients who cannot afford private therapy, community-based services through Family Service Centres and the Institute of Mental Health are available at low or no cost.

What is the difference between counselling and psychological services?

Counselling and psychological services both aim to support mental and emotional well-being, but they differ in scope and focus. Counselling typically addresses life transitions, emotional concerns, relationship difficulties, stress, and adjustment challenges through supportive conversations and practical coping strategies. Psychological services encompass a broader range of interventions, including psychological assessment, treatment of mental health conditions, behavioural interventions, and evidence-based therapies.

At VCS, our counsellors specialise in grief therapy and couples therapy approaches such as Emotionally Focused Therapy (EFT) and the Gottman Method. Our clinical psychologists provide evidence-based treatments including Cognitive Behavioural Therapy (CBT), Schema Therapy, and Cognitive Stimulation Therapy. Both counselling and psychological services are tailored to meet clients’ individual needs, goals, and circumstances, helping them achieve meaningful and lasting change.

How do I know if what I experienced is considered family violence?

Family violence in Singapore is defined under the Women’s Charter and includes physical, sexual, and emotional abuse between family members. It does not have to involve physical harm. Controlling behaviour, persistent intimidation, and threats are also forms of family violence. If you are unsure whether your situation qualifies, speaking to a social worker is a good first step — they can help you understand your situation without pressuring you to take any action.

Can I get help even if I am not ready to leave the relationship?

Yes. You do not need to have made any decisions before reaching out. Social workers at organisations like Viriya are trained to support you wherever you are in your journey — whether that means safety planning, emotional support, practical assistance, or simply having someone to talk to. There is no pressure to take any particular course of action.

Related Blog Posts

Your Wellness, Our Priority

Your Wellness, Our Priority

Fully Subsidised Counselling for Eligible New Clients Supported by NCSS Get professional support (up to 6 sessions) at no cost for: • Grief & loss • Mental health challenges • Personal, couple/family issues Begin your journey with VCS today: https://forms.office.com/r/EmGc5fsFWb

Volunteer Opportunity – HAPPY Exercise

Volunteer Opportunity – HAPPY Exercise

Community care: How one man managed his agoraphobia without hospital treatment

Community care: How one man managed his agoraphobia without hospital treatment